Information We Collect

If you reach out to us for corporate flower arrangements or gift services, we collect the information you share willingly. This includes your name, company name, email, phone, delivery addresses, and details about your floral needs. We also gather payment details at the time of order, though payments are handled securely by our payment partners.

For corporate clients, we may also collect extra business details like company registration data, preferred delivery timelines, and budgetary requirements, enabling us to tailor our service to your business needs.

Our site automatically gathers technical information when you visit, such as IP address, browser type, device details, and navigation path. We use this to enhance site performance and learn how customers discover our services.

How We Use Your Information

We primarily use your information to complete flower orders and deliver outstanding customer service, including order processing, coordinating deliveries, crafting custom arrangements according to your specifications, and communicating about your service needs.

We also utilize information to enhance our services and website experience, helping us identify which corporate floral solutions matter most to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

PetalStreamGlint values your privacy and does not sell your personal data to third parties. We share information only as needed to provide our services or when legally obligated.

We may share essential information with trusted partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. They are contractually obligated to protect your information and use it only for the services they perform for us.

We may reveal information when required by law, a court order, or government request. We may also disclose data to protect our rights, property, safety, or the safety of our customers and staff.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and implement suitable technical and organizational safeguards to keep it safe. This involves secure storage, encrypted communications, and restricted access to personal information within our organization.

Although we employ robust security measures, no online transmission is completely secure. We continually update our security practices to counter evolving threats.

Your Privacy Rights

You possess significant rights regarding your personal data. Depending on applicable laws, you may be entitled to access, amend, delete, or limit how your information is used.

To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep personal data only for as long as needed to deliver our services and meet legal obligations. Retention periods vary by type of information and its purpose.

Cookies and Website Tracking

Our site uses cookies and similar technologies to enhance your browsing experience and learn how visitors interact with our site. Cookies help us remember your preferences and evaluate site performance.

You can adjust cookie settings through your browser preferences. However, turning off certain cookies may affect how the site functions. For detailed information about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our site may include links to external websites or services. This privacy policy covers only PetalStreamGlint and our site. We are not responsible for the privacy practices of third-party sites.

We encourage you to review the privacy policies of any third-party websites you visit via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect updates in our practices, offerings, or legal obligations. When major changes occur, we'll revise the "Last Updated" date near the top of this policy.

We invite you to check this policy from time to time to stay informed about our privacy protections.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns regarding our handling of your data, please reach out to us.